Refund policy

Return & Refund Policy – DC Tech Point

We want you to be satisfied with your purchase.

Returns

• Items can be returned within 14 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase is required.

Non-returnable items

• Used or damaged items
• Clearance or final sale items
• Opened hygiene products (e.g., earbuds tips)

Faulty or damaged items

If your item arrives faulty or damaged, contact us within 48 hours with photos.

Refunds

• Approved refunds are processed within 3–5 business days.
• Refunds are issued to the original payment method.

Return shipping

• Customers cover return shipping unless item is faulty or incorrect.